PRIVACY POLICY

Introduction

Fourth Wall Media is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information provided through our website, enquiry forms, bookings and services.

By using our website or contacting us through our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and store the following information:

• Name

• Email address

• Phone number

• Social media usernames

• Booking and project information

• Billing and payment information

• Any additional information submitted through enquiry forms or direct communication

We may also collect limited technical information automatically through website analytics and cookies, including:

• IP address

• Browser type

• Device information

• Pages visited

• Website usage data

How We Use Your Information

We use collected information to:

• Respond to enquiries

• Manage bookings and projects

• Provide requested services

• Process payments

• Deliver digital content

• Communicate regarding projects and bookings

• Improve website performance and user experience

• Maintain internal records

We may also use contact information to send important updates relating to bookings, services or projects.

Payment Information

Where payment services are used, payments may be processed through secure third-party payment providers. Fourth Wall Media does not store full payment card details directly.

Future online payments and booking systems may involve third-party platforms which process data securely in accordance with their own privacy policies.

Sharing Information

We do not sell or distribute personal information to third parties for marketing purposes.

Information may be shared only where necessary with trusted third-party services involved in:

• Payment processing

• File delivery and gallery platforms

• Website hosting

• Analytics services

• Booking and communication systems

These providers are expected to handle information securely and appropriately.

Media & Content

Photography, video and promotional content created by Fourth Wall Media may be used for portfolio, website and social media purposes unless otherwise agreed in writing prior to the project.

Clients may request removal or restriction of specific content where appropriate.

Data Storage & Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

Data may be stored securely through password-protected systems, cloud storage platforms and encrypted third-party services.

Data Retention

We retain personal and project information only for as long as reasonably necessary for operational, legal or archival purposes.

Project files and delivered media may not be stored indefinitely.

Your Rights

Under UK data protection law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information where appropriate

• Withdraw consent for communications

• Request information about how your data is used

Requests can be made by contacting us directly.

Cookies

Our website may use cookies and analytics tools to improve website functionality and understand visitor behaviour.

Users may manage cookie preferences through their browser settings or website cookie preferences where available.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

Fourth Wall Media reserves the right to update this Privacy Policy at any time. Any changes will be published on this page.

Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

Fourth Wall Media

Email: info@fourthwallmedia.uk

Website: fourthwallmedia.uk